As part of Career Week under the “Better You Series,” EMBARK College hosted a timely and insightful session on Office Etiquette on June 10th, 2025. The session was led by Mohini Shrestha Pradhan, a respected trainer in soft skills and workplace behavior. Being a veteran in the industry of young professionals guidance, Ms. Pradhan delivered a power-packed 90-minute session that equipped students to understand the essential points of professionalism and communication.

The session was crafted to help students prepare for real-world professional settings, where behavior and communication can be just as important as qualifications. Mrs. Pradhan started by emphasizing that etiquette does not mean being too formal but more of being respectful, thoughtful, and deliberate in the way one presents oneself in a workplace. She encouraged students to consider etiquette as a soft power that motivates credibility, leadership, and trust. The session was broad and touched on a lot of issue,s beginning with how to write a business letter, the right language to use to be as clear and concise and also as polite as any other language when writing a letter to a client, supervisor, or a colleague. This, of course, led to the discipline of texting etiquette, which is gaining significance in the modern-day workplace, and in this, she highlighted how it is important to make messages professional even when on WhatsApp or Slack.

In the next topic, Pradhan provided some suggestions in telephone etiquette and cell phone etiquette, which encompassed the need to deliver clarity in tone, listening well, time management, and location during calling as well as answering. She also addressed the aspect of non-verbal communication and body language and made the students realize the use of posture, eye contact, hand gesturing, and facial expressions. The most liked aspect of the session was that she insisted on the dining and cutlery etiquette, which is quite an essential topic as it will assist them to attend dining events for professional purposes with the correct etiquette in mind.

Visitor etiquette was another significant component, and the attendees got to know how to receive and treat the visitors in a professional setting. All this consisted of welcoming with respect, providing seats, assistance, and making the visitor feel welcomed, but not too informal. During the course, Pradhan pointed out some of the etiquette errors younger professionals usually make, including using phones during meetings, being too casual in business emails, or interrupting people. She used examples and real-life situations and urged students to observe themselves and discipline these habits with an eye towards entering their profession.

The session was not just educational but encouraging too. Through her presentation, Pradhan also assured students that good manners are a learned skill and not a born trait. She pointed out that tiny little things, such as speaking expressively, and dressing professionally to show regard towards others’ time and space, created a strong impression in all real-life professional situations. She ended the session by letting students know that, after what they had received today, they must take that into internships, interviews, and future places of work. Her presentation was not only devised to drive the participants, but it was also used as a guideline.

In general, the session was one of the highlights of the Career Week in EMBARK College. It provided students with the means of walking about in confidence, composure, and courtesy with its well-balanced combination of useful tips and connecting them to the real world. Being completely consistent with the intentions of The Better You Series, it gave its attendees a new urge to become ready and enter professional spaces not only with skills and abilities, but also with grace.